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To Users (as defined below), we inform you that the following Privacy Notice is applicable to you by simply using or accessing any of the web and mobile applications, software, and applications in general that make up the https://zienen.com Portal (hereinafter, and jointly and interchangeably, the "Portal"). By doing so, we assume that you accept and agree to comply with it. If you do not agree with the Privacy Notice and/or the Terms and Conditions available, you should refrain from accessing or using the Portal.
The User, understood as any person who uses or accesses the Portal via computer equipment and/or any communication or device equipment (hereinafter the "User"), fully accepts, without reservation, each and every one of the provisions included in this Privacy Notice.
For Zienen Technologies S.A. de C.V. (hereinafter the "Company"), user security is our priority. We protect your personal data through the use, application, and maintenance of high technical, physical, and administrative security measures.
As a User, you have the opportunity to choose from a wide range of products and services through our Portal, knowing that your personal data will be protected and treated confidentially. We inform you that the PARTY RESPONSIBLE for collecting, processing, and/or using the personal data that the User provides through the Portal is the Company, as well as its subsidiaries, associates, controlling companies, and affiliates.
The personal data that the Company may collect from the User when using the Portal and/or contracting our services and products are as follows:
- Name
- Cell phone
- Location
- Age
- Gender
The personal data collected by the Company will be used for the following purposes:
- To ensure quality in our service.
- Verify your identity.
- Provide the services and products we offer, as well as related activities.
- Generate reports.
- Usage statistics.
In addition, your personal data may be used for the following secondary purposes:
- Marketing, advertising, and commercial prospecting.
- Offer, where applicable, other products and services of the Company or any of its affiliates, subsidiaries, controlling companies, associates, commissionaires, or societies.
- Send promotions of other goods, services, and/or products.
- Conduct statistical analysis, information model generation, and current and predictive behavioral profiling.
- Participate in surveys, raffles, and promotions.
The Company has implemented administrative, technical, and physical security measures to protect your personal data, which we also require our service providers to comply with. You may limit the use or disclosure of your personal data by sending an email to support@zienen.com, indicating in the body of the email your full name and which data you do not want to be disclosed. If your request is accepted, you will be included in the exclusion list.
You can send an email to soporte@theliver.com.mx at any time to exercise your Access, Rectification, Cancellation, or Opposition rights ("ARCO Rights"). To exercise ARCO Rights, you (or your legal representative) must submit the request, identifying yourself with the following documentation:
- User's or holder's name.
- User's or holder's address or other means to communicate the response to your request.
- Documents proving your identity (IFE/INE or passport) and, where applicable, documents proving the legal representation of the requester.
- A description of the information/data you are trying to exercise your ARCO rights on and the rights you would like to exercise.
If one or more of the documents mentioned above are not included, and/or the documents contain errors or omissions, the Company will notify you within 3 business days of receiving the request and request the missing documents and/or relevant corrections. You will have 5 business days from that notification to provide the updated information, otherwise, the request will be considered as not submitted.
The Company may disclose your personal data to third parties who, due to the services and products offered, need to know them to fully comply with them. Additionally, the Company may disclose your information to the competent authorities under applicable law; any transfer of your personal data without consent will be carried out in accordance with Article 37 of the LFPDPPP.
The Company may or may not use tracking technologies such as web beacons, similar to cookies, to collect data about your visits to the Portal. These are small electronic images embedded in web content or email messages, which are not normally visible to Users and allow us to generate almost customized content to offer you a better experience when using our Portal. If you do not agree with any of the conditions set forth herein, you can always change your browser's settings.
This privacy notice may undergo modifications, changes, or updates resulting, among other things, from new legal requirements; the Company's own needs, for the products or services we offer; our privacy practices; changes in our business model, or other reasons. Any modification to this privacy notice will be notified to you through any of the following means: a written communication sent to your address; the email you provide; a message to your mobile phone; a message published on the Portal or any electronic means you use to conduct transactions; or in widely circulated newspapers at the Company's registered address.
